Documentation

Introduction

The Password Reset Page is for end-users to reset their passwords securely, without any help desk assistance.

Self-service Password Reset can be achieved using various 2-Factor Authentication workflows.

Prerequisites

1. Create a New Realm for the Password Reset Page

2. The SecureAuth IdP directory Service Account must have the write privileges to modify in order to change user passwords

3. If using Active Directory, the following Outbound Ports must be open for password reset:

  • 139DFSN, NetBIOS Session Service, NetLogon
  • 445SMB/CIFS, DFSN, LSARPC, NbtSS, NetLogonR, SamR, SrvSvc
  • 464Kerberos Change\Set Password

4. Configure the following tabs in the Web Admin before configuring the Post Authentication tab:

  • Overview – the description of the realm and SMTP connections must be defined
  • Data – an enterprise directory must be integrated with SecureAuth IdP
  • Workflow – the way in which users will access this application must be defined
  • Registration Methods – the 2-Factor Authentication methods that will be used to access this page (if any) must be defined

5. (OPTIONAL) Configure G Suite (formerly Google Apps) to enable the Google Apps Functions section, including directory password synchronization

Configuration Steps
Post Authentication


1. Select Password Reset Page from the Authenticated User Redirect dropdown in the Post Authentication tab in the Web Admin

2. An unalterable URL is auto-populated in the Redirect To field, which appends to the domain name and realm number in the address bar (Authorized/PasswordReset.aspx)

Click Save once the configurations have been completed and before leaving the Post Authentication page to avoid losing changes

Password Reset


3. Click Configure password reset page to design the password reset settings

Password Reset Functions

4. In the Password Reset Mode dropdown, select either Enforce Password Change Requirements or Administrative Password Reset

  • If Enforce Password Change Requirements:

a. In the Require Current Password dropdown, select True (selecting False does not require the current password and the user is only required to go through the designated Workflow)

b. In the Must Change Password at Next Login dropdown, select True

  • If Administrative Password Reset:

a. In the Must Change Password at Next Login dropdown, select True or False, depending on whether the user is required to change the password upon the next logon after the administrative reset

5. In the Unlock User Account dropdown, select True to unlock the user account when the password is reset

Selecting False requires administrative action to unlock the user's account

6. In the Validate Password Complexity dropdown, select True to require certain complexities for password reset, which can be configured in the Password Complexity section below

Selecting False allows users to reset their passwords to any password format

7. Select whether to Send Email notification of the password reset to the user upon password change

8. In the Show Exception on Page dropdown, select True to notify users as to why their new password is not acceptable (if Validate Password Complexity is selected above)

Selecting False denies the password if it is not acceptable, but does not provide the reason

9. (Optional) Set a Reset Complete URL where users are directed once their passwords have been successfully reset

Password Complexity


10. Select True from the Allowed to contain the user's account name dropdown if the new password can contain the username

11. Configure the Password Complexities as preferred

If False is selected in the Validate Password Complexity field in the Password Functions section, then no configurations are required

If True is selected in the Validate Password Complexity field in the Password Functions section, then the configurations set here will be enforced

Google Apps / iOS Provisioning

12. Select True from the Using iOS Provisioning w/ G Suite dropdown if the password synchronization functions are enabled

More configuration steps are required in the Google Apps Functions section in the Post Authentication tab

13. Select the Profile Field from the Password Field dropdown that corresponds to the password synchronization function

Refer to iOS G Suite Provision Configuration Guide for more information and specific configuration requirements

Click Save once the configurations have been completed and before leaving the Password Reset Settings page to avoid losing changes

Google Apps Functions


(OPTIONAL) 14. Configure the realm for G Suite provisioning, including password synchronization

Refer to G Suite Provisioning Configuration Guide for more information

Click Save once the configurations have been completed and before leaving the Post Authentication page to avoid losing changes

Forms Auth / SSO Token


15. Click View and Configure FormsAuth keys / SSO token to configure the token/cookie settings and to configure this realm for Single Sign-on (SSO)

These are optional configurations

Forms Authentication

 

1. If SSL is required to view the token, select True from the Require SSL dropdown

2. Choose whether SecureAuth IdP will deliver the token in a cookie to the user's browser or device:

  • UseCookies enables SecureAuth IdP to always deliver a cookie
  • UseUri disables SecureAuth IdP to deliver a cookie, and instead deliver the token in a query string
  • AutoDetect enables SecureAuth IdP to deliver a cookie if the user's settings allow it
  • UseDeviceProfile enables SecureAuth IdP to deliver a cookie if the browser's settings allow it, no matter the user's settings

3. Set the Sliding Expiration to True if the cookie remains valid as long as the user is interacting with the page

4. Set the Timeout length to determine for how many minutes a cookie is valid

No configuration is required for the Name, Login URL, or Domain fields

Machine Key

 

5. No changes are required in the Validation field, unless the default value does not match the company's requirement

If a different value is required, select it from the dropdown

6. No changes are required in the Decryption field, unless the default value does not match the company's requirement

If a different value is required, select it from the dropdown

No configuration is required for the Validation Key or Decryption Key fields

Authentication Cookies

 

7. Enable the cookie to be Persistent by selecting True - Expires after Timeout from the dropdown

Selecting False - Session Cookie enables the cookie to be valid as long as the session is open, and will expire once the browser is closed or the session expires

No configuration is required for the Pre-Auth Cookie, Post-Auth Cookie, or the Clean Up Pre-Auth Cookie fields

Click Save once the configurations have been completed and before leaving the Forms Auth / SSO Token page to avoid losing changes

To configure this realm for SSO, refer to SecureAuth IdP Single Sign-on Configuration

To configure this realm for Windows Desktop SSO, refer to Windows Desktop SSO Configuration Guide

OPTIONAL Configuration Steps

The following configuration step is for other SecureAuth IdP realms, and not the Password Reset Page realm

Overview


Update the Forgot Password URL field and its Location on the login page within the other SecureAuth IdP realms in which the function is available

The URL would be: /SecureAuth[PasswordResetRealm#]